Privacy Policy

The Wild Sage ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Complete health assessments
• Book consultations with practitioners
• Contact us for support

This information may include:

• Name and contact information (email, phone number, address)
• Date of birth
• Medical history and health information
• Lifestyle and dietary information
• Payment information (processed securely by third-party providers)

Automatically Collected Information

We may automatically collect certain information when you use our application, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your health assessments and provide personalized recommendations
• Facilitate consultations between you and qualified practitioners
• Communicate with you about your account and our services
• Send you important updates, newsletters, and marketing communications (with your consent)
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues and security concerns
• Comply with legal obligations

We do not sell your personal information. We may share your information only in the following circumstances:

• With Healthcare Practitioners: When you book a consultation, we share relevant health information with the practitioner to facilitate your care.
• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, hosting, analytics).
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share information for any other purpose with your explicit consent.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Restricted access to personal information
• Secure authentication mechanisms

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

You have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to legal obligations.
• Opt-Out: You can opt out of marketing communications at any time.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at the details provided at the end of this policy.

Our mobile application may request access to certain device features and permissions in order to provide full functionality. These permissions may include:

Camera

The app may request access to your device's camera. This permission is used solely to allow you to upload photos (for example, profile images or health documents) directly from your device. We do not access your camera at any other time, and no images are captured, stored, or transmitted without your explicit action.

Storage / Media

The app may request access to your device's storage to allow you to select and upload files or images from your photo library.

You can manage or revoke these permissions at any time through your device's settings. Revoking permissions may limit certain features of the app.

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our application.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.