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Membership Terms

Last updated November 2026

1. Who we are

The Wild Sage is a herbal business owned by Garreth and Carla Teixeira-Falls, 14 Main Street, Greyabbey, Co. Down, BT22 2NE. Email: thewildsage@proton.me. Phone: 028 9581 2171.

2. What membership includes

From April 2027, membership includes a monthly live group Q&A with Garreth and one written check-in a month. Membership gives you access to the full health assessment and reassessments, member libraries and content, member discounts on products and consultations, and priority booking, as described on the Subscribe page at the time you join.

Membership is educational and wellbeing support. It is not a medical service, does not replace your GP or other healthcare professional, and is not intended to diagnose, treat or cure any disease. Personal clinical advice is given only in a booked consultation.

3. Prices and billing

Individual membership costs £19 a month or £180 a year. The first 150 founding members pay £120 a year, which continues to apply at each renewal while the membership stays active. Family membership costs £50 a month for up to 5 people or £70 a month for up to 8 people. Prices include any applicable VAT.

You pay in advance by card through Stripe. Your membership renews automatically at the end of each billing period, at the then-current price, until you cancel. We will tell you in advance about any price change, and you can cancel before it takes effect.

4. Your 14-day cooling-off period

You have 14 days from the date you join to cancel and get a refund. When you join, you ask us to start your membership straight away. If you cancel within the 14 days, we will refund what you paid less a proportionate amount for the days of membership you have already had.

To cancel within the cooling-off period, cancel from your profile or email us. We will refund you within 14 days to the card you paid with.

5. Cancelling at any other time

You can cancel at any time from your profile. Your membership stays active until the end of the period you have paid for and then stops. We do not refund part periods outside the cooling-off period, unless the law requires it.

Your account, assessment history and records stay available to you after you cancel. Member-only features pause until you rejoin.

6. Family membership

The account holder is responsible for the family members they add and confirms they have permission to enter health information for each person. Information about a child must be entered by a parent or guardian.

7. Your health information

We handle health information as special category data under UK GDPR. How we collect, use, store and share it is explained in our Privacy Policy and GDPR Policy.

8. If something goes wrong

If a member service is not provided with reasonable care and skill, contact us and we will try to put it right. Nothing in these terms affects your legal rights as a consumer.

We may suspend or end a membership that is used unlawfully or abusively. If we end your membership for any other reason, we will refund any unused part of your current period.

9. Changes and law

We may update these terms. If we make a change that affects your membership, we will tell you before it takes effect. These terms are governed by the law of Northern Ireland, and the courts of Northern Ireland have jurisdiction.